Leather Cord, USA Customer Service Information

Customer Assistance If you have a question about a product or purchase, or would like assistance with a purchase, please contact us. We will respond as soon as possible. Online Payment Options Online orders can be placed using our secure shopping system. We accept VISA, MasterCard, Discover or American Express. Mail Orders If you are uncomfortable sending your credit card information via the Internet, we gladly accept checks and money orders. Payment should be mailed to:     Leather Cord USA     509 Hickory Ridge Trail, Suite 110     Woodstock, GA 30188 Please be sure to include a telephone number or email address in the event we have a question about your order. Telephone Orders We also accept orders via our toll free number at (877) 700-2673. Our phone lines are open from 9am to 5pm Eastern Time. In the unlikely event that a customer services assistant is not available to answer you call, please leave a message. We will return your call as soon as possible. Shipping Most orders are shipped within 24 to 48 hours. We ship via USPS Priority Mail, Global Priority Mail, Global Express Mail and UPS unless otherwise specified. International orders shipped via the postal service take approximately 2 weeks to reach their destination. UPS or FedEx shipping is available for most International locations. Shipping Charges Retail orders of $75.00 or more qualify for free shipping. Wholesale orders and orders shipped to International destinations do not qualify for the free shipping offer. Sales Tax Sales tax applies to orders shipped to Georgia addresses only. International Orders We welcome international orders. We ship via Global Priority mail, Global Express mail, FedEx or UPS where available. Please allow 2 weeks for delivery of orders shipped via Global Priority or Global Express mail. Returns Your satisfaction is guaranteed with our Money Back Guarantee. Returns must be made within 15 days after merchandise is received. Returned items must be in their original packaging in uncut condition. Shipping and handling charges are not refundable. Customers who select free shipping are subject to a 15% restocking fee. Please email or call us before returning merchandise in order to obtain a return authorization number. Items returned without a return authorization will be refused and no refund will be given. Refunds may be made by check or credit card reimbursement. Terms of Use The content of this site is the property of Clarks Fork Enterprises, LLC and/or its suppliers and is protected by U.S. and international copyright laws. Do not distribute, duplicate, modify or publish the material on this site without the express authorization of Clarks Fork Enterprises, Inc.